Back-pocket Support
The expert in your back pocket - whenever you need it.
On-demand, async business systems support for online business owners who are done figuring it out alone.
Running an online business is a lot. There's always something to figure out, something to fix, or something you know could work better - you just don't have the time, the brain space, or the right person to think it through with.
That's where I come in.
Back-Pocket Support is personalized, async support for your business systems, workflows, and operations - available when you need it, without the rigidity of scheduled calls or the cost of a full-time hire.
You send me a message, voice note, screenshot, or video. I dig in and come back to you with a real response - text, voice, or a recorded video walkthrough, whatever actually makes sense for what you're dealing with.
Practical, thoughtful support from someone who's been in the weeds of online business operations for years and genuinely loves this stuff.
What if you didnāt have to figure it all out on your own?
āSamantha asks all the right questions to get to the root of the problem. She's also great at spotting systems gaps and where things can be more optimized! She's helped me ask myself questions about my business that I'd never even thought of asking before!ā
Kira, SEO Specialist
Back-Pocket Support is for you if:
You're running an online business and things are working, but you know they could work better.
You've got ideas, projects, and systems that need someone to think through them with you.
You want real support tailored to your actual business, not generic advice you could Google.
Maybe you're trying to get out of reactive mode and build something that actually runs smoothly.
Maybe you've got a team and the wheels are starting to wobble.
Maybe you're a solopreneur who's tired of making every decision alone.
Whatever's on your plate - systems, workflows, processes, Asana, launches, onboarding, team management, content operations - this is where we work through it.
WHAT WE CAN WORK ON
No two businesses are the same, so support looks different for everyone. Some of the most common things we dig into:
Systems & workflows - building or refining the processes behind how your business actually runs, so things stop falling through the cracks
Asana setup & optimization - getting your workspace working for you, not against you (and yes, I'm a Certified Asana Workflow Specialist, so this is my jam)
Launch systems - mapping out what needs to happen before, during, and after a launch so you're not scrambling every time
Client & team onboarding/offboarding - creating smooth, repeatable processes so nothing gets missed
Content operations - building a workflow around your content creation, repurposing, and publishing so it actually happens consistently
Business management - prioritizing, planning, and making sure your daily work is connected to your bigger goals
Incorporating AI & automation - build automated and/or AI systems to streamline your work and save you even more time
If it touches how your business runs behind the scenes, it's fair game!
āYou really helped me to have a completely different way of viewing Asana and how I use it in my business. I was just really using it as a to-do list and then some small projects I was working on, but now I can see how you can fully run your whole business from it and it's really opened up my eyes and it's amazing!ā
Shakira
āYou've helped make huge shifts in creating proper systems and getting the foundation of the business on strong footing which will allow us to bring in more clients any day now!ā
Danielle Daem, Sugar Freedom Expert & Somatic Embodiment Coach
āSamantha is the best thing to ever happen to my business. Before working with her, I would wake up every day without a plan and waste time thinking about what I needed to do that day. I had no yearly or monthly goals set. I struggle to break down tasks and had no systems in my business. I was hiring a team but without any systems, I was doing double the work. Since working with Sam...my entire business actually now feels like a business....I am eternally grateful for all the ways in which Samantha has helped me transform and grow my business!ā
Dani Hamilton, Nutritional Therapy Practitioner
How it works
1. Apply
Fill out a short application so I can make sure we're a great fit. I take on a small number of clients at a time, so I want to make sure I can give you the attention your business deserves.
2. Get your onboarding sorted
Once you're in, you'll fill out a detailed onboarding questionnaire so I can get up to speed on your business, your tools, and where things stand right now.
3. Send me whatever's on your mind
Questions, voice notes, screenshots, videos - whatever works best for you. I'll respond with text, voice, or a recorded video walkthrough depending on what actually makes sense for your situation.
4. Watch things start clicking into place
With consistent support in your corner, you stop spinning your wheels and start making real progress on the stuff that's been sitting on your list way too long.
What makes this different
No calls. No scheduling. No waiting weeks to get unstuck.
This isn't coaching. It's not a course. It's not a template you're left to figure out on your own.
It's a real person - with real experience - responding to your real business problems, in whatever format is most useful to you.
Traditional Coaching/Mentoring
Calls scheduled weeks in advance
Limited to what you can cover in a session
Generic frameworks applied to your business
High cost, limited access
You implement alone between sessions
Back-Pocket Support
Async support that fits your schedule
Support whenever something comes up
Tailored specifically to how you work
Consistent support at a predictable monthly rate
Someone in your corner through the whole thing
More Client Love š„°
āBringing Samantha on is the best business decision I've made recently! Samantha helps me organize the thoughts, ideas, and projects that are in my brain, and she asks the right questions and is excellent at communicating.ā
Miriam Kirmayer,
Keynote Speaker, Friendship Expert, & Clinical Psychologist
Investment
$397/month or $997/quarter (save $194)
A small number of spots are available at a time. If you're ready to stop figuring it all out alone, apply below and I'll be in touch within 1ā2 business days.
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I respond within 1 business day, up to 5 days a week. I run a real-life business too, which means some days look different than others - but you'll always hear from me, and you'll always get a thoughtful response, not a rushed one.
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Online business owners of all kinds - coaches, consultants, freelancers, VAs, OBMs, course creators, service providers. If you run an online business and need help with how it operates behind the scenes, we're probably a great fit.
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Nope - this is fully async. You send messages, voice notes, or videos. I respond with text, voice, or recorded video walkthroughs depending on what makes the most sense. No scheduling required.
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That's completely fine - figuring out where to start is part of what I help with. Just tell me what feels most chaotic or stuck right now, and we'll go from there.
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Since everything is async, time zones don't matter. Send your message whenever it works for you.
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It varies. Some people need a focused burst of support for a specific season or project. Others stay for months because having consistent support in their corner becomes part of how they run their business. There's no minimum commitment beyond your first month or quarter.